ABOUT A RAY OF CARE
Guidance, Advocacy, and Support Through Life’s Changing Seasons
A Ray of Care exists to help individuals and families navigate the complicated decisions that often come with aging, illness, dementia, changing care needs, and major life transitions.
We understand how quickly those decisions can become overwhelming. There may be medical information to understand, appointments to coordinate, family members to update, living arrangements to consider, and future decisions that no one feels fully prepared to make.
You should not have to navigate all of that alone.
Our Aging Life Care Professionals provide experienced guidance, advocacy, planning, and coordination while keeping the individual at the center of the conversation.
Our Approach
We Listen First
Every situation is different.
Before recommending next steps, we take time to understand what is happening, what matters most to you, and where you are feeling uncertain.
We Look at the Whole Picture
Aging and care decisions rarely involve just one issue.
Health, safety, independence, family dynamics, finances, living arrangements, and personal wishes can all affect what comes next. We help you look at the bigger picture.
We Help You Understand Your Options
Our role is not to make decisions for you.
Our role is to help you better understand your options so you can make informed choices for yourself or someone you love.
We Stay With You as Needs Change
Some people need one conversation. Others need ongoing support.
A Ray of Care can meet you where you are today and continue helping as circumstances change.
FOUNDER
Meet Holly Reigh, LPN
Holly Reigh is a Licensed Practical Nurse, Aging Life Care Professional, Certified Dementia Practitioner, End-of-Life Doula, and Certified Health and Wellness Coach with more than a decade of experience supporting older adults and their families.
Her passion for caregiving began long before it became her profession. As the oldest of six children, Holly stepped into a caregiving role at a young age. That experience shaped the way she sees care today, not simply as a list of tasks, but as a deeply personal responsibility that requires compassion, advocacy, communication, and trust.
After years of working in hospice and end-of-life care, Holly saw firsthand how overwhelming the healthcare system can become for families. Too often, people are asked to make complicated medical, financial, and care decisions while already exhausted, grieving, or unsure where to turn. She founded A Ray of Care to help fill that gap.
She is especially passionate about supporting family caregivers, who can so easily become overwhelmed managing appointments, medications, safety concerns, family dynamics, work, and their own lives. Her philosophy is simple: peace of mind begins with a plan.
Meet the Team
The people you will work with at A Ray of Care.
Jane Haranin
Patient Advocate and Administrator
Jane oversees day-to-day administrative operations, helping our care consulting, management, and support services run smoothly. She also advocates for clients and believes thoughtful, early conversations help bring families peace of mind. Her experience working in a hospital taught her firsthand the importance of clear communication and organization. Jane enjoys spending time with clients, getting to know them and understanding what matters most to them.
WHY INDEPENDENCE MATTERS
We Work for You
A Ray of Care works for the client and family, not for a hospital, senior living community, insurer, hospice organization, or home-care agency. This means recommendations are guided by your goals and needs rather than by an outside organization’s services.
- Clear explanations of care options and next steps
- Objective recommendations based on the full situation
- Coordination among family members, providers, and community resources
- Advocacy that keeps your loved one’s voice at the center
- Ongoing communication as needs and circumstances change
Our Process
You do not need to have everything figured out before contacting A Ray of Care. Our process begins with listening and develops around your needs, your family’s concerns, and the level of support you want from us.
01
Introductory Conversation
We begin with a conversation about what is happening now, what has changed, and where your family feels stuck. This helps us determine whether A Ray of Care is a good fit and which next step would be most useful.
02
Consultation
Before the consultation, we provide a short questionnaire and a list of helpful information to gather. During the meeting, by phone, video, or in person, we learn more about your concerns, priorities, family dynamics, and immediate decisions.
03
Understanding Your Needs
We take time to understand your daily life, what matters most to you, and where additional support could help. Together, we explore your health, medications, mobility, memory, nutrition, routines, home safety, relationships, and available support. We also discuss financial considerations, personal preferences, and goals to help create a plan that fits your life.
04
Personalized Care Plan
Using what we learn, we develop a practical roadmap. The care plan identifies needs, sets priorities and goals, recommends actions, outlines available options, and notes anticipated costs when that information is available.
05
Education and Decision Support
We explain the options in clear language so everyone can participate meaningfully in decisions. Our role is to help you understand the choices, weigh the tradeoffs, and make decisions that align with your goals.
06
Coordination and Implementation
You choose how involved you want A Ray of Care to be. We can help put the plan into action by coordinating physicians, therapists, home-care providers, facilities, hospice teams, and other community resources.
07
Advocacy and Ongoing Follow-Up
As needs change, we continue to advocate, monitor progress, and update the plan. Communication can be arranged by phone, video, text, or email based on the client’s needs, privacy preferences, and approved family contacts.
You Remain in Control
A Ray of Care provides recommendations and support, but you and your family decide which services to use and how the plan moves forward. Our goal is to make those decisions more informed, coordinated, and manageable.
Who We Help
We support:
- Older adults navigating their own care
- Individuals living with dementia or other changing health needs
- Spouses and partners
- Adult children
- Long-distance family members
- Families navigating difficult care decisions
- Individuals preparing for future care needs
- Families facing end-of-life decisions
Whether you are seeking help for yourself or someone you love, our goal is to help make the path forward clearer.
Community Education and Speaking
A Ray of Care offers educational presentations and conversations for churches, healthcare organizations, physician practices, veterans’ groups, caregiver groups, and community organizations. Topics may include aging, family caregiving, patient advocacy, end-of-life planning, death and dying, and communicating wishes before a crisis occurs.
IN LOVING MEMORY
Ruth Bancroft, RN
Ruth brought a rare gift to every conversation: she listened, truly listened, before offering an answer. Born and raised in Alexandria, Pennsylvania, Ruth built a career that spanned acute and trauma care, orthopedics, pharmaceutical work, hospice, and long-term care before serving A Ray of Care clients as an RN Case Manager.
Ruth advocated fiercely for each client’s dignity and well-being and gave families the reassurance that they were not alone. She is deeply missed by her colleagues, clients, loved ones, and all whose lives she touched.