Nurse-led care guidance, advocacy, and support for families across Central Pennsylvania, plus virtual support wherever you are.
COACHING THE CAREGIVER
I Need Support From a Distance
You can be deeply involved in care without being physically present every day.
You may be managing your own health needs from home. You may be helping a parent from another state. You may be trying to coordinate care between siblings, providers, and facilities.
Whatever the situation, distance should not mean navigating everything alone.
Our Virtual Care Professionals provide experienced guidance, advocacy, planning, and coordination from wherever you are.
Professional Guidance Without the Distance Barrier
Care decisions often require more than a quick phone call or internet search.
You may need help understanding recommendations, comparing options, preparing for appointments, communicating with providers, or figuring out what should happen next.
A Virtual Care Professional gives you an experienced person to turn to throughout that process.
How Virtual Support Helps
Care Consultation and Planning
We begin by listening to your story, concerns, and goals, by phone or video. From there, we create a practical, personalized plan with clear priorities and next steps.
- An initial consultation and needs review
- A written care plan with options, priorities, and estimated costs where available
- Recommendations for local medical and non-medical resources
Patient Advocacy
Medical appointments and care conversations can be difficult to navigate.
We can help you prepare questions, organize concerns, review recommendations, and understand what information may be important to discuss with providers.
Whether you are advocating for yourself or helping someone you love, we can help you enter those conversations more prepared.
End-of-Life Planning
End-of-life conversations can be uncomfortable, but having them before a crisis can reduce uncertainty later.
We help individuals and families think through priorities, understand available options, communicate wishes, and prepare for decisions that may come in the future.
- Clarify goals, wishes, and priorities for the time ahead
- Prepare questions for hospice and healthcare providers
- Coordinate communication among the family and care team
Care Coordination
When care involves multiple providers, family members, appointments, facilities, or services, keeping everything organized can become a full-time responsibility.
We help bring those pieces together. This may include helping organize:
- Medical appointments
- Provider communication
- Care services
- Family communication
- Follow-up needs
- Important documents
- Future care planning
- Changes in level of care
Family Guidance
Families do not always agree on what should happen next.
Different people may see the situation differently, especially when they are not all physically present.
We provide an outside professional perspective to help families better understand the situation, identify priorities, and make more informed decisions.
Care Transitions
A hospitalization, rehabilitation stay, move home, or transition into assisted living or memory care can create dozens of decisions in a very short period of time.
We help individuals and families understand what questions to ask, what needs to be arranged, and what should happen next.
ESPECIALLY HELPFUL FOR LONG-DISTANCE FAMILIES
Stay Informed, Organized, and Supported
Supporting someone from miles away can leave you feeling responsible for everything while still feeling disconnected from what is happening.
You may be trying to coordinate appointments, communicate with providers, manage siblings or family members, and make decisions without being there in person.
A Virtual Care Professional can help you stay informed, organized, and supported throughout the process.
“We are so fortunate to have found Holly Reigh and her team. They initially conducted a needs assessment and created a personalized care plan for our sister, including recommendations for safety changes in the house. Holly adjusts the care plan as our sister’s needs change and gives us regular updates. Our sister is happy with the care and companionship, and we are comforted knowing all is well since we do not live locally.”
A Ray of Care client
When Virtual Support Is No Longer Enough
Sometimes needs change.
If the situation reaches a point where someone should be physically present, A Ray of Care can help transition you into in-person support.
You do not have to start over with someone new.
